Contact form

Comfortable Shopping Experience

Comfortable Shopping Experience&Comfortable Products

Try the Grace Wool item! Don't Like It? No Problem!

  1. Let us know within 14 days of receiving your purchase.
  2. Leave message on Contact Form@GraceWool or Instgram@GraceWool_Official.
  3. We will solve it in 3 busisness days, and send out the Shipping label to the email.
  4. Offer easy free return and full refund.

Full details below:

-To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

-To complete your return, we require a receipt or proof of purchase.

There are certain situation where only partial refunds are granted(if applicable):

-Any item not in its original condition, is damaged or missing parts for reasons not due to our error

-Any item that is returned more than 14 days after delivery.

Refunds(if applicable)

Once your return item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of approval or rejection of your refund.




-Grace Wool Group